Data Privacy & Protection Policy

At CyberWeb Cloud Hosting Solutions, we are committed to protecting the privacy and security of our clients’ personal information. This policy outlines how we collect, use, and safeguard your data when you interact with our website or services.

1. Information We Collect

We only collect the following personal information when you submit an enquiry through our website:

• First Name and Last Name
• Email Address
• Phone Number
• Enquiry Message

We do not collect or store any sensitive personal data or financial information on our servers.

2. Use of Your Information

Your information is used solely for:

• Responding to your enquiries
• Providing managed IT services and support
• Improving our communication and service delivery

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Payment Information

All payments are securely processed through Stripe, a trusted third-party payment gateway. CyberWeb Cloud Hosting Solutions does not store or have access to your credit card or payment details. Stripe handles all transactions in compliance with PCI-DSS (Payment Card Industry Data Security Standard).

4. Data Security

We implement robust security measures to protect your personal data, including:

• Secure HTTPS encryption
• Access control and authentication protocols
• Regular system updates and security audits

5. Cookies and Analytics

Our website may use cookies to enhance your browsing experience and collect anonymous usage data. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

7. Policy Updates

We may update this policy periodically. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions or concerns about this policy or your personal data, please contact:

CyberWeb Cloud Hosting Solutions
Email: [email protected]
Phone: 0333 339 2268